In 2026, Middle East unrest shut airspace for over a month.
The airline had to refund 1M+ tickets due to the disruption.
During the unrest period, Deal Engine processed all refunds in < 24 hours.
Deal Engine
Deterministic AI to simplify travel
streamline operations retain control
reduce costs improve experience
Trusted by airlines and travel sellers worldwide
Emirates
Latam
Air Europa
Flight Centre
Kiwi.com
Despegar
About us
We automate manual work in travel.
- Deal Engine is a Miami-based travel software company.
- We build deterministic AI workflows for airlines and travel sellers.
- Our core workflows cover ticket refunds, compensation, and changes, reducing manual work and increasing throughput.
Why us
Razor-focused on travel
Built for airlines and travel sellers, nothing else.
01
Integration with the travel stack
Plug into systems you already use. No rip-and-replace.
Amadeus Sabre Travelport BSPLink ARC NDC Salesforce Zendesk SAP
02
Automation where it matters
We automate what is still manual.
We respect what already works.
03
Real-time control
Every ticket, status, and dollar - visible in real time.
Live dashboards API access Automated exports
04
Airline-grade scale
Built for the volume, control, and audit requirements of airlines.
350M+ tickets/year 99.9% uptime Audit-ready
Solutions
Remove all manual processes
Automated Refund Platform
Automated Change Platform
Automate refunds at airline scale.
Deal Engine validates, calculates, and fulfills refunds across all channels, enforcing the airline policies and business rules in place.
Multi-platform
Works across PSS, GDS, BSPLink, ARC, NDC, CRM, and service-desk systems.
High-volume processing
Handles mass refund events, daily queues, and back-office workloads.
Policy control
Applies rules consistently, with real-time visibility and audit-ready records.
Change a flight in three clicks.
Empower travelers to change their own flights seamlessly. Our interface lets travelers and travel managers change flights with a few clicks.
Intuitive
Changing your flight is as easy as booking.
Multi-platform
We are integrated with Sabre and Amadeus, and many more.
Multi-role
Multiple roles with different permissions can be defined.
Our customers
From promise to results
A glimpse into what Deal Engine delivers in live operations:
Trusted by